With more than 30 years of deep-rooted history, developing and expanding every day, we are one of the leading companies in the automotive sector as HDY Fleet. Our journey, which we started as 2nd hand car sales, continued with Short Term car rental service and then progressed with Long Term Fleet leasing.
ABOUT US
With more than 30 years of deep-rooted history, developing and expanding every day, we are one of the leading companies in the automotive sector as HDY Fleet. Our journey, which we started as 2nd hand car sales, continued with Short Term car rental service and then progressed with Long Term Fleet rental.
We continue to provide quality and reliable services to our customers and business partners in our Anatolian Regional Directorate, Aegean Regional Directorate and Marmara Regional Directorates, which we offer a wide range of services with our 100+ family members in 81 provinces of our country. The agreements we have realized have been important steps towards our goal. Customer satisfaction and quality standards are always at the center of all our actions.
With our experience and interest, it is our indispensable to be always with our corporate and individual customers with the desire to be a reliable solution partner.
Our Vision
Our goal on this path we set out with the principle of “Always with You” is to reach the right references by providing reliable, quality services within the framework of accuracy at any time. To announce our name worldwide by continuing the development and growth of our company without stopping.
Our Mission
To provide our corporate and individual customers with easy access to all services of our companies, to provide quality, innovative and sustainable solutions.
EVERYDAY RENT A CAR
OUR SOCIAL RESPONSIBILITIES
Education - Scholarship
We contribute to the development of our society with educational scholarships in order to ensure the development of society and to transfer the awareness of social sensitivity to future generations.
In the 33 years since our establishment, we have been supporting the education of students scattered across Turkey.
UNICEF
Every day, 15,000 children around the world die because they are not vaccinated, do not have access to clean water and are malnourished. UNICEF provides millions of children most affected by humanitarian crises with vaccines against deadly diseases, tents, therapeutic ready-to-eat foods, water purification tablets and other products. We are proud to support UNICEF indefinitely with our donations.
Social Awareness Project
HDY FİLO, whose mission is to raise the awareness of protecting stray animals in our country, aims to set an example to the society with the social responsibility project 'OUR MINI FRIENDS'.
FAQ
All periodic maintenance of the vehicles within the lease period shall be carried out by the Lessee at the authorized services contracted by HDY Fleet for each vehicle within the framework of the manufacturer's instructions in the user manual for the vehicle and in a manner not to invalidate the manufacturer's warranties. Expenses related to periodic maintenance and repairs, part replacement and related labor fees, if necessary, shall be covered by HDY Fleet. The Lessee will be able to receive service in return for these maintenance services from contracted services in accordance with the agreements made by HDY Fleet.
The parts required by the manufacturer to be replaced during maintenance periods are replaced within the scope of fleet leasing maintenance.
If the tires of the vehicles have been used for the km specified in the fleet leasing contract, the tires will be replaced, new tire costs and costs related to tire replacement will be covered by HDF Fleet. HDY Fleet is not obliged to install winter tires. However, if an article about winter tires is added to the contract or an additional protocol is made, snow tires will also be provided.
All periodic maintenance of the vehicles within the lease period shall be carried out by the Lessee at the authorized services contracted by HDY Fleet for each vehicle within the framework of the manufacturer's instructions in the user manual for the vehicle and in a manner not to invalidate the manufacturer's warranties. Expenses related to periodic maintenance and repairs, part replacement and related labor fees, if necessary, shall be covered by HDY Fleet. The Lessee will be able to receive service in return for these maintenance services from contracted services in accordance with the agreements made by HDY Fleet.
In sections 1 and 2 of the form, the date, time and place of the accident should be written as detailed as possible. If there are eyewitnesses to the incident and if they agree, information about them should be written in section 3 of the form. If this field is not sufficient, witness statements can be made using a white page. In fields numbered 4 - 5 - 6, driver information, vehicle information, traffic insurance policy information should be written for both vehicles. (It must be filled in completely. Otherwise, the report may be deemed invalid). In field number 7, the places where both vehicles were hit separately should be marked with ( → ). In field number 8, the appropriate boxes must be marked with x for both vehicles. In field 9, a sketch of the place and moment of the collision must be drawn. The direction of travel, road lines, the designation of the vehicles as (A) and (B), street and road names, intersections and traffic signs should all be indicated. Not to be forgotten: These minutes will be recorded in the Traffic Insurance Information Center (TRAMER) systems and the fault rate in the accident will be indicated by matching with one of the accident types determined there. In field number 10, drivers will write their opinions. If this field is insufficient, a white paper can be used. (It must be filled in completely. Otherwise the report may be deemed invalid). Section 11 is the section that each driver must sign and the document will be considered invalid in case of missing signatures. (Each copy must have the wet signatures of each driver.)
After the accident, care should be taken to take photographs to determine the condition of the vehicles. You can also use your cell phone for this purpose. You can instantly send us the photos you have taken with your mobile phone as an e-mail from your mobile phone by typing our customer service e-mail address operasyon@hdyfilo.com in the field where the mobile phone number is written in the MMS sending options.
In cases where the other party or parties cannot agree on the way the accident occurred, you have the right to call the police and gendarmerie as in the past. When you experience such a situation, you can call the police or gendarmerie as your legal right.
Photocopies of the driver's license, registration and traffic insurance policies must be taken from the other party together with this report.
You should get the license plate number of the vehicle and call the traffic police for help.
These forms can be sent to you by us after fleet rental. You can make a request by calling HDY Fleet Customer Services in case of need.
Whether or not the vehicle is in a walking condition due to a breakdown or accident anywhere within the borders of Turkey, our call center, which is available 24/7, does all the necessary work to direct the vehicle to the nearest repair service.
The agreed form will be the same as the form filled in by the traffic police and any subsequent objection will be invalid. For this reason, you should take your time, fill out the form accurately, completely and ensure that all those involved in the accident sign it.
After the necessary actions to be taken in the event of an accident are completed, you must inform our company HDY Fleet Customer Services by calling 444 0 349 and request service guidance. Your vehicle will be repaired by being directed to the nearest contracted damage service in your region.
The forms will be evaluated as soon as possible. This period of time is limited by law. For this reason, you must deliver the reports to the service center where the repair will be carried out or to our company by the end of working hours on the following day at the latest.
In Fleet Leasing, in cases such as accidents and breakdowns of the leased vehicles, if the repair period of the vehicles is longer than the period specified in the contract, a vehicle whose qualifications are determined by HDY Fleet and which may be equivalent is allocated to the lessee as a substitute vehicle during the repair period. The contract process continues with the substitute vehicle.
Translated with www.DeepL.com/Translator (free version)
In case of accidents occurring in the parking lot, the situation should be explained by applying to the nearest police station in the city and to the gendarmerie station outside the city without moving the vehicle from its place and an application should be made to have a 'Statement and Eyewitness Detection Record' made. After the procedures related to the report are completed, HDY Fleet Customer Services should be called for service guidance.
Since glass damages are covered by the insurance policy, glass damages are repaired at our contracted services and you are not charged any additional fee.
Such damages are covered by traffic insurance provided that a report is filed. If it exceeds the traffic insurance coverage, the excess part is covered by the motor insurance coverage.
For your fleet leasing transactions, you can contact our sales representatives by calling 444 0 349 or you can make a request at www.hdyfilo.com.
All companies can lease vehicles within the scope of operational fleet leasing in line with their needs.
We can rent all vehicles in the passenger car and light commercial segment.
We also serve our customers who want only one vehicle.
From 12 months to 48 months, we can lease in the term you prefer.
The vehicles rented by the lessee cannot be rented to third parties under any circumstances.
The delivery process is initiated by HDY Fleet by sending the contract annex, which specifies the license plates, delivery and return dates of the leased vehicles, to the Lessee and the original of the contract annex, stamped and signed by the Lessee, is delivered to HDY Fleet. The Lessee can pick up the vehicle from the relevant dealer under the control of the HDY Fleet Customer Services officer.
It is possible to rent a car with a more affordable monthly rental fee in mileage-limited rentals.
In this way, unused kilometers provide savings, not costs.
Fuel costs are not included in the rental price.
If you wish, you can purchase the vehicles at the end of the period at favorable prices. Please contact your Portfolio Manager for further information.
Rent payments must be made to the relevant bank accounts specified in the contract.
If any deficiency is detected in the delivery form during delivery, this is the responsibility of HDY Fleet. However, if a document is lost by you, the responsibility will belong to your company.
You can call HDY Fleet Customer Services at 444 0 349 and submit your request for assistance. A power of attorney will be prepared for you as soon as possible and you will be able to remove the vehicle from the place where it is tied.
Traffic insurance and taxes and fees (including vehicle stamp) are paid by HDY Fleet. Exhaust emission stamp is purchased by the lessee but the cost is covered by HDY Fleet.
Exhaust emission measurement and inspection procedures for the vehicles will be carried out by the Lessee, and the fees and expenses related to them will be covered by HDY Fleet.For vehicles that are due for inspection, detailed information should be obtained by contacting HDY Fleet Customer Services.
You can request HGS by calling our Customer Services at 444 0 349.Your HGS device/label will be provided by us and sent to your address by cargo.
The addressee for our company, which is a legal entity, is the tenant company with which we have signed a contract.For this reason, all kinds of expenses and similar transactions made on our behalf will be reflected to us by the tenant company via invoice or account document. Payments related to such expenses will be paid to the company or deducted from the rent debt.
All reflection invoices and damages other than rental invoices must be paid in cash and in lump sum within 3 days following the first written request of HDY Filo.
The Lessee is obliged to pay all of the traffic fines in question during the rental period of the relevant vehicles, including those that HDY Fleet may be held responsible as the owner, within the legal periods. If the traffic fine payment is made by HDY Fleet, the Lessee shall pay the fine payment to HDY Fleet within 3 (three) days following the relevant payment notification of HDY Fleet, together with all default and interest, if any.
No non-original additional devices can be attached to the vehicles. Original equipment approved by the authorized service can only be installed on the vehicle at the contracted authorized service with the prior written permission of HDY Fleet.
The parts that the manufacturer requires to be replaced during maintenance periods are replaced within the scope of fleet leasing maintenance.
If the tires of the vehicles have been used for the km specified in the fleet leasing contract, the tires will be replaced, new tire costs and costs related to tire replacement will be covered by HDF Fleet. HDY Fleet has no obligation to install winter tires. However, if an article about winter tires is added to the contract or an additional protocol is made, snow tires will also be given.
All periodic maintenance of the vehicles within the lease period shall be carried out by the Lessee at the authorized services contracted by HDY Fleet for each vehicle within the framework of the manufacturer's instructions in the user manual for the vehicle and in a manner not to invalidate the manufacturer's warranties. Expenses related to periodic maintenance and repairs, part replacement and related labor fees, if necessary, shall be covered by HDY Fleet. The Lessee will be able to receive service in return for these maintenance services from contracted services in accordance with the agreements made by HDY Fleet.
The parts that the manufacturer requires to be replaced during maintenance periods are replaced within the scope of fleet leasing maintenance.
If the tires of the vehicles have been used for the km specified in the fleet leasing contract, the tires will be replaced, new tire costs and costs related to tire replacement will be covered by HDF Fleet. HDY Fleet has no obligation to install winter tires. However, if an article about winter tires is added to the contract or an additional protocol is made, snow tires will also be given.
All periodic maintenance of the vehicles within the lease period shall be carried out by the Lessee at the authorized services contracted by HDY Fleet for each vehicle within the framework of the manufacturer's instructions in the user manual for the vehicle and in a manner not to invalidate the manufacturer's warranties. Expenses related to periodic maintenance and repairs, part replacement and related labor fees, if necessary, shall be covered by HDY Fleet. The Lessee will be able to receive service in return for these maintenance services from contracted services in accordance with the agreements made by HDY Fleet.
The parts that the manufacturer requires to be replaced during maintenance periods are replaced within the scope of fleet leasing maintenance.
If the tires of the vehicles have been used for the km specified in the fleet leasing contract, the tires will be replaced, new tire costs and costs related to tire replacement will be covered by HDF Fleet. HDY Fleet has no obligation to install winter tires. However, if an article about winter tires is added to the contract or an additional protocol is made, snow tires will also be given.
All periodic maintenance of the vehicles within the lease period shall be carried out by the Lessee at the authorized services contracted by HDY Fleet for each vehicle within the framework of the manufacturer's instructions in the user manual for the vehicle and in a manner not to invalidate the manufacturer's warranties. Expenses related to periodic maintenance and repairs, part replacement and related labor fees, if necessary, shall be covered by HDY Fleet. The Lessee will be able to receive service in return for these maintenance services from contracted services in accordance with the agreements made by HDY Fleet.
The parts that the manufacturer requires to be replaced during maintenance periods are replaced within the scope of fleet leasing maintenance.
If the tires of the vehicles have been used for the km specified in the fleet leasing contract, the tires will be replaced, new tire costs and costs related to tire replacement will be covered by HDF Fleet. HDY Fleet has no obligation to install winter tires. However, if an article about winter tires is added to the contract or an additional protocol is made, snow tires will also be given.
HUMAN RESOURCES POLICY
We consider HDY Fleet human resources as the most valuable corporate asset.
We believe in the principle of “happy customer, happy employee and happy supplier” and place our employees at the center of our business approach.
We include individuals with high business knowledge, competence and business ethics in the HDY Filo team and support their personal and professional development. We try to create the necessary environment for our teammates to demonstrate their knowledge, talents and skills in the most efficient way.
Our Values;
Customer Orientation; We listen to our customers, understand their needs, take care to exceed their expectations and produce fast solutions.
Teamwork; As HDY Fleet, we work with pleasure in harmony and sharing, and we reach our common goal with the strength we get from each other. We value “We” oriented thinking, not “Me” oriented thinking.
Continuous Development; In order to do our job better every day, we constantly question, research, invest time in personal development and invest in the development of our skills and competencies. We support individual productivity.
Work and Private Life Balance; As HDY Fleet, ensuring and sustainability of work and private life balance is very important for us.
Innovation; By attaching importance to research and development, we produce ideas, methods and solutions that will provide added value to our company and our customers.
Result Orientation; We focus on our target and reach the right result decisively and on time. Recruitment Process In our company, advertisements are made using resources such as career portals, social media, etc. In line with the position needs, experienced or candidates to be trained are evaluated. Our interview stages are; competency-based interview, interviews with the relevant department manager, reference check. At the end of this process, a job offer is made to the candidate who is deemed suitable and the recruitment process is initiated after the candidate accepts the offer.
